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The way we do business has to earn the same trust as the medicine we make.

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Read the code of Ethics

Polpharma Group operates under a Compliance Management System that keeps our business in line with the law, our voluntary commitments and our own ethical standards.

the compliance management system

The Compliance Management System covers every Group entity, including foreign representative offices and affiliated companies.

A risk assessment decides the compliance tasks, and the PDCA cycle (Plan, Do, Check, Act) keeps them under review.

Risk assesment

Sets the compliance tasks and grounds targeted institutional solutions.

Compliance officer

Develops and maintains the CMS across the Group.

Compliance comittee

Oversees the effectiveness and development of the compliance programme.

Group entities

Each adopts internal documents adjusted to the legislation of its country.

our values

The ethical principles define our identity and constitute the company’s DNA.

01 Respect

The person comes first: we treat people and their work the same, whatever their position.

02 Honesty

Compliance with the law underpins our credibility, in how we compete, advertise and promote.

03 Solidarity

We treat our work as service to the patients, and keep improving therapies.

04 Responsibility

We answer for the safety, quality and uninterrupted supply of our medicines.

05 Cooperation

We build partner relations on shared knowledge and open dialogue.

code of ethics

The Code of Ethics sets the standards our compliance system is built on.

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Our mission

We help people live healthy lives in a healthy world.

Polphama's Code of Ethics

Standards of ethical conduct across the Group.
PDF file (5.5 Mb)
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First adopted in 2015 and revised in 2023, the Code defines the values and rules of conduct shared across the organisation, and what we expect from companies working with us.

The Code binds every person working for Polpharma regardless of position, seniority or type of contract, including civil-law contracts, temporary work and seconded personnel.

Everyone covered undergoes mandatory training at least once a year; the Code itself is reviewed at least every three years.

For ambiguous situations, the Code provides a practical self-check and the right to consult the supervisor, the HR Department or the Compliance Officer.

GLOBAL COMPLIANCE POLICY

The Global Compliance Policy binds every Group entity, in every market.

We follow the law. We also keep our own promises, even when no law requires them. We ask our partners to do the same, and put it in our contracts.

We are
committed to ethics

Business objectives achieved lawfully and in line with good practice.

We are
guided by values

Values are the base of organisational culture, implemented locally.

We respect

the law

National law comes first; the more restrictive rule governs.

We counteract

corruption

A systemic approach; no undue benefits offered or accepted.

We are
transparent

Every transaction documented, recorded and auditable.

We compete
fairly

Antitrust compliance; marketing within the law of each market.

We avoid

conflicts of interest

Conflicts are reported and stepped away from.

We respect
the rights of others

Human rights standards; no discrimination or mobbing.

We care for
the common good

Assets, personal data and confidential information protected.

We develop
and improve

Regular evaluation of the system and continuous education.

IN FORCE SINCE 1 JULY 2023

Global Compliance Policy

Polpharma Group’s Global Compliance Policy is a fundamental document in the area of compliance which provides the framework for the Compliance Management System (CMS) and promotes an organisational culture based on values and ethical standards.

The development standard

Internal procedures keep everyday business within the law of each market.

Read about our Markets
Fair competition
We follow applicable antitrust rules in every market and never use confidential information about competitors, including information offered by new employees or candidates.
Marketing and promotion
We follow applicable antitrust rules in every market and never use confidential information about competitors, including information offered by new employees or candidates.
Personal data
We follow applicable antitrust rules in every market and never use confidential information about competitors, including information offered by new employees or candidates.
Confidential information
We follow applicable antitrust rules in every market and never use confidential information about competitors, including information offered by new employees or candidates.

REPORTING VIOLATIONS

Anyone can raise a concern.

A concern can come from an employee, an associate, a business partner or an external stakeholder. Every report is analysed, and the reporting person is informed of the outcome.

Report a violation
Contact the Compliance Officer

01 Channels

Employees report to a supervisor or directly to the Compliance Officer; external stakeholders use the form on our website.

02 Investigation

Develops and maintains the CMS across the Group.

03 Obligations

Key Group managers who supervise the Officer’s work.

04 No retaliation

Each adopts internal documents adjusted to the legislation of its country.

downloadables

The source documents, available in full.

Global Compliance Policy

Provides the framework for the Compliance Management System.
PDF file (3.2 Mb)
Download
Next

Polpharma’s Code of Ethics

Standards of ethical conduct across the Group.
PDF file (5.5 kb)
Download
Next